Frequently Asked Questions
You can choose to pay for an order with any of the below methods:
It’s easy & simple to pay using your Credit or Debit card!
1. Keep your card number, expiry date, three-digit CVV number ready (found on the backside of your card)
2. For extra security, you’ll need to use your card’s online password (Verified by Visa, MasterCard SecureCode etc.)
Enter the details when you are prompted to & your order will be successfully placed.
As EMI transactions are at the discretion of your Credit card issuing bank, we suggest you get in touch with your bank for help.
A 3D Secure password is a security measure from VISA & MasterCard that adds an extra layer of security through identity verification for your online Credit & Debit card transactions.
Shopping from us is easy!
Select the product you’d like to buy and ‘Check Availability at’ your desired pincode
- Add products to your cart or just hit Buy Now
- Choose or Add delivery address
- Use a preferred payment mode and confirm the order
Happy shopping.
It’s easy! Just go to My Orders & click on the Order you want to see.
Fast and zippy, our delivery shall be!
Orders will be usually delivered in 3 - 7 Days Depending upon the location.
Please check after 24 hours as the tracking ID for your order will take some time to be activated once it’s shipped.
There are a few cases where we cannot support returns. They are:
- When product is damaged because of use or when product is not in the same condition as you received it
- When any consumable item has been used or installed
- When anything is missing from the package you've received including price tags, labels, original packing, freebies & accessories
- When non-returnable items are involved such as Mobile Phone, Laptops and other electrical goods.
- When items are tampered with or have missing serial numbers
We offer many refund methods for your convenience.
- ALVStore Credits - Available for orders, the amount will credited to your wallet.
- NEFT transfer - Available for all Cash-on-Delivery orders. As per policy, cash refunds are not possible.
- Same Source of Payment.